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| Mon-Friday 8:30am – 5:30pm |
Saturday 9:00am – 5:00pm |
Sunday 10:00am – 4:00pm |
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We've shopped at Rookes for quite a few years now, always for our dogs. They have a great variety of products and always at good prices. Staff are always knowledgeable and friendly.
Great customer service from the young chap who helped me locate the heat pad I required and then promptly opened a till to serve me. Great range of well priced products.
I had a really positive experience shopping at Rooke’s this morning. As someone with limited mobility, I often find shopping on my own quite difficult. When I arrived right at opening, a member of staff was outside putting out the sign. They greeted me with a friendly good morning and immediately offered help, which I really appreciated. I had planned to buy a smaller bag of dog food because I knew I wouldn’t be able to manage a 12kg bag on my own, but thanks to their support, I was able to get the larger one I actually needed. The staff member kindly pushed the trolley for me, helped pick up the dog food, found some other items I needed and made sure everything was taken to the till. The lady at the checkout was just as helpful, and another team member pushed the trolley for me and came out to assist me in loading everything into my car. The whole experience was smooth, kind, and genuinely thoughtful from start to finish. It made a big difference to me, I wouldn’t hesitate to shop here again. Highly recommended for both great service and friendly staff.
My dogs love going here. The staff are allways so professional and friendly.
I always go here for my pet supplies, very satisfied for the range of products they have. Staff are very friendly. Would highly recommend to anybody
Your local pet experts since 1979
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